Last updated: July 1, 2026
The Lobee platform is provided by GM Media s.r.o. (hereinafter "Provider"). The Customer is the operator of an accommodation facility entering into a contract for use of the service.
The Provider agrees to make the Lobee platform — an AI virtual reception enabling automated guest communication via telephone — available to the Customer.
The contract is formed by signing the contractual documentation or by accepting the terms during the onboarding process. Current pricing and conditions are available upon request at sales@lobee.cz.
The Customer agrees to use the platform in compliance with applicable law, in particular data protection regulations (GDPR). The Provider ensures service availability and technical support in accordance with the agreed SLA conditions.
The Provider is not liable for damages arising from improper use of the platform by the Customer or third parties. The Provider's total liability is limited to the amount paid for the relevant billing period.
The contract is concluded for a fixed or indefinite term as individually agreed. The notice period is 30 days unless otherwise agreed in the contract.
The contractual relationship is governed by the laws of the Czech Republic. Any disputes shall be resolved by the competent court in the Czech Republic.
GM Media s.r.o.
Email: sales@lobee.cz
Phone: +420 602 462 001
